PRIVACY

Division One may collect information including:

• Name
• Email address
• Phone number
• Billing and shipping addresses
• Order and transaction details
• Website usage and device information
• Customer-support messages
• Marketing preferences

Payments are processed through third-party payment providers. Division One does not directly store complete payment-card details.

Customer information may be used to:

• Process, fulfil and deliver orders
• Provide customer support
• Send order and shipping updates
• Prevent fraud and maintain website security
• Improve products and the website experience
• Meet legal, accounting and record-keeping obligations
• Send marketing communications where consent has been provided

Information may be shared where reasonably necessary with service providers such as:

• Payment processors
• Website and e-commerce platforms
• Shipping carriers
• Analytics providers
• Marketing providers
• Professional advisers

Information may also be disclosed where required by law.

The website may use cookies and similar technologies for essential website functions, analytics, saved preferences and marketing.

Where required, customers will be given appropriate cookie choices.

Customers can unsubscribe from marketing emails through the unsubscribe link included in those emails.

Customers can also contact Division One via Instagram at @divisiononebrand regarding their marketing preferences.

Transactional messages relating to an existing order may still be sent where necessary.

Division One uses reasonable measures to protect personal information. However, no online system can guarantee complete security.

Information is retained only for as long as reasonably necessary for business, transaction, record-keeping and legal purposes.

Customers may contact Division One via Instagram at @divisiononebrand to request access to or correction of their personal information, or to ask a privacy-related question.

Because Division One ships worldwide, customer information may be processed by service providers located outside the customer's country. Appropriate handling practices are used where required by applicable law.

Instagram: @divisiononebrand